Alert Solutions

Trinity has recently implemented a new school notification system called Alert Solutions.  This notification system is loaded with new features that will make it easier for us to keep in contact with your family.  Alert Solutions allows our school to send messages using email, voice, and text messaging.  To guarantee the messaging system is used efficiently, we will need to confirm your contact information is accurate and up-to-date at all times.

Alert Solutions Setup Instructions

You should have already verified or updated your contact information on the Demographics Form.  If not, please do so now.  Next, log into PowerSchool and click on the “Alert Solutions 2” link on the left hand navigation (see image below).  as1

On the Alert Solutions page you  will be able to see all the contact information our school has listed for you.  Within this section of the Parent Portal, you will also be able to choose your communication preferences based on message category, such as School Closures or Attendance, and message type (email, voice and/or text message). You may opt-out of any message category except for Emergency Messages.

Setting up your parent preferences is your responsibility.  The Information section will list all known contacts by type (phone, email, text).  The Category section list notification categories and list all know contact information for applicable message types.  If you don’t want a phone number or email to be contacted, simply remove the number from the message type by clicking the “X” associated with the contact information.  All phone numbers and email addresses must be in a valid format to save properly.as2

Emergency messages are always sent with all three message types (email, text, and voice calls) and to every contact field shown even if you have opted out.  We cannot change this.  Emergency messages will be labeled as such so you will know it is an actual emergency.

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